All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Shipping charges for your order will be calculated and displayed at checkout.
DOMESTIC SHIPPING RATE
Domestic shipping: We offer a €6 flat rate shipping to our customers in The Netherlands. Estimate delivery time after after production and shipping: 1 day.
INTERNATIONAL SHIPPING RATE #1
We offer a €12 flat rate shipping to customers in: Austria, Belgium, Denmark, France, Germany, Italy, Luxembourg and Sweden. Estimate delivery time after production and shipping: 3-7 days.
INTERNATIONAL SHIPPING RATE #2
We offer a €15 flat rate shipping to customers in: Finland, Ireland, Poland, Portugal and Spain. Estimate delivery time after production and shipping: 4-7 days.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Graphic Galore is not responsible for these charges if they are applied and are your responsibility as the customer.
HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
REFUNDS, RETURNS AND EXCHANGES
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. More information on returns? Visit our Terms and Conditions page.